People turned to streaming for entertainment in 2020

YouGov publishes global media consumption report

The most popular music platforms used by Americans
The most popular music platforms used by Americans

People turned to streaming for entertainment in 2020 as they sought out entertainment and distraction during the global pandemic. YouGov conducted a global study tracking the impact of the pandemic on consumer behaviours in 17 countries around the world. YouGov’s International Media Consumption Report 2021 examines the changes in how frequently people consumed media, including how our listening habits have shifted.

Among people in the US and UK there was an acceleration of active listening (music streaming and podcasting) and a decrease in passive listening (AM/FM and satellite radio) as people spent less time in their cars and more time in the comfort of their homes. Listening to music on YouTube is the leader in the streaming space across the globe.

In the US roughly two in five Americans say they use YouTube to listen to music (44%), followed by a close race between Spotify (27%), Pandora (25%), and Amazon Prime Music (24%). There are notable differences by age too: younger Americans are significantly more likely to stream music using both YouTube and Spotify while older Americans tend to gravitate toward using YouTube and Pandora.

Americans aged 18-34 prefer music streaming over CDs and downloaded music, making platforms like YouTube and Spotify a natural fit because they allow users to search for the specific song or album they want to listen to (a feature Pandora now offers albeit later than its competitors). Adults aged 50 and over, on the other hand, largely listen to radio in the car and their CD collection, making Pandora’s radio-based format a natural extension of their linear radio listening on their smart TV or smartphone and Amazon Music on their Alexa devices.

The most popular music platforms used by Britons

The most popular music platforms used by Britons
The most popular music platforms used by Britons

In the UK Spotify is the top music streaming platform for Brits under the age of 55. This is particularly apparent among Britons aged 18-34, who are more than twice as likely to listen to Spotify than any other music streaming service, even YouTube.

Spotify’s popularity tapers off slightly among people aged 35 and older, allowing for services such as Amazon Prime Music to enter the audio mix. This is especially notable among Britons aged 55 and over, who are just as likely to be streaming on Amazon Prime Music as they are to be using Spotify.

The most popular online music platforms in France

The most popular online music platforms in France
The most popular online music platforms in France

Audio streaming in France generally looks similar to listening in the US but with some key differences by age. YouTube is the top online music service used by French adults and is twice as popular as the next leading music streaming service, Spotify. Young adults tend to use YouTube and Spotify at higher rates than other age groups but Deezer rivals Spotify in market share among French adults aged 35 and above.

The most popular online music platforms in India

The most popular online music platforms in India
The most popular online music platforms in India

In India, YouTube’s vast global influence wins it the largest market share among urban adults. Amazon Prime Music and Google Play Music are also popular but see close competition from Gaana and JioSaavn, two Indian online music streaming platforms with extensive catalogues of regional Indian music. Spotify launched its services in India in 2019 and is one of the newer entrants to the Indian music streaming scene. Over the last year, however, roughly a quarter of urban Indian adults say they used the popular music streaming platform, especially younger adults.

YouGov’s International Media Consumption 2021 Report is free and can be downloaded here.

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